FAQs

-Location:

Our Fan Shop is located at 3024 Glen Lake Rd. Look for the glass doors in the large purple building. 

-Store hours:

Our Fan Shop is open Monday-Friday, 10am-4pm. 

-Who we are:

Pacific Football Club is a professional soccer club on Vancouver Island and a founding member of the Canadian Premier League.

-Shipping:

We use Canada Post to fulfill all of our orders, pricing and estimated delivery time are calculated at checkout. We do our best to ship out all orders in a timely fashion. 

-Returns:

Returns/Exchanges are accepted as long as the item hasn't been worn or damaged. Items purchased more than a month prior to return may not be accepted. 

-Gift Cards:

Our gift cards are valid on any of our Pacific FC Merchandise. Gift Cards cannot be applied towards the cost any ticketing option. Gift Cards are redeemable online and instructions on how to redeem a gift card are sent via email at time of purchase.